Cookie policy (EU)
1. Introduction
The web interface of the MonitorDash service (public pages and signed-in user panel) uses cookies and related technologies (for convenience, all such technologies are referred to as “cookies” in this document). Cookies may also be set by third parties through resources loaded on the page (e.g. CDNs). Below we explain how cookies are used within this service.
2. What are cookies?
A cookie is a small file sent with website pages and stored by your browser on your device. The information stored may be sent back to our servers or to third-party servers on a later visit.
3. What are scripts?
A script is program code used to make the web application work correctly and interactively. This code runs on our server or on your device (browser).
4. What is a web beacon?
A web beacon (or pixel tag) is a small, invisible piece of text or image on a website used to monitor traffic. Various data about you may be stored using web beacons. As of the date of this policy we do not embed advertising or marketing campaign web beacons on MonitorDash public pages.
5. Cookies
5.1. Technical or functional cookies
Some cookies ensure that parts of the web application work properly and that your preferences are remembered. Functional cookies make the service easier to use: you do not need to enter the same information repeatedly; when you sign in with username and password, cookies allow us to maintain your session and application state (including anti-forgery protection where the platform requires it). These cookies may be set without separate consent because they are strictly necessary to provide the service you request (under applicable e-privacy and GDPR rules).
5.2. Statistics cookies
Statistics cookies are often used to optimise the user experience and understand site usage. As of this policy we do not place our own third-party statistics cookies (such as separate analytics cookies for the public marketing site) within MonitorDash. Data about visits to your external sites that you send to MonitorDash through the traffic tracking module are processed by server-side mechanisms and are described in the privacy policy, not via cookies on MonitorDash public pages. If we introduce statistics cookies that require consent in the future, we will update this policy and request permission appropriately.
5.3. Marketing / tracking cookies
Marketing or tracking cookies (or other local storage) are used to build user profiles for ads or to track users across sites for marketing. As of the date of this policy we do not use such cookies in MonitorDash for behavioural advertising.
6. Third-party cookies and resources
Pages may load external resources (e.g. icon libraries from a CDN such as jsDelivr for Bootstrap Icons). Those providers may apply their own rules and possibly cookies according to their policies. We recommend reviewing your browser privacy settings.
Google Analytics: as of this policy we do not use Google Analytics on MonitorDash public pages. If that changes, this document will be updated with appropriate links (e.g. to Google’s privacy policy).
7. Consent
Cookie banner: if we introduce a banner to choose cookie categories in the future, your choice will be governed as described there and in this policy. For public pages without sign-in there may be no such banner; technically necessary cookies for authentication apply when you use sign-in.
You can disable cookies in your browser, but note that if cookies are blocked, sign-in to MonitorDash will usually not work, because session and form security rely on them.
By signing in with username and password you accept that the corresponding technical cookies are required for the session; otherwise the application cannot authenticate you securely.
8. Enabling, disabling and deleting cookies
You can use your browser to delete cookies automatically or manually, block certain cookies, or be notified when cookies are set. See your browser’s help or privacy settings for details.
If you have blocked cookies, you will not be able to sign in to the protected part of the service; usually only public informational pages remain available. If you delete cookies, the necessary technical cookies will be set again on your next visit and sign-in.
9. Your rights regarding personal data
You have the following rights regarding your personal data:
- the right to know why your personal data are needed, what will happen to them and how long they will be kept;
- right of access: you have the right to access your personal data known to us;
- right to rectification: you have the right to supplement, correct, delete or block your personal data where the law allows;
- if processing is based on consent, you have the right to withdraw consent and have data deleted where no other legal basis applies;
- right to data portability: where applicable, you may request your data in a structured format and transfer them to another controller;
- right to object: you may object to processing based on legitimate interest; we will assess the objection unless there are compelling grounds for processing.
To exercise your rights, see the privacy policy and the contacts below. You also have the right to lodge a complaint with a supervisory authority — in Bulgaria: Commission for Personal Data Protection, www.cpdp.bg.
10. Contact
For questions or comments about this cookie policy, please contact us:
Take Control — Software and Infrastructure EOOD
Mladost 4, Sofia, 1715
Bulgaria
Website: takecontrolsoft.eu
Email: info@takecontrolsoft.eu
Phone: +359 87 789 7005